Privacy Policy
This Privacy Policy explains how Profit Enterprise Pty Ltd (ABN 25 657 116 455) ("Profit Enterprise", "we", "us") collects, holds, uses and discloses personal information, and how you can contact us about it. We are an Australian company with our registered office at 32 Market Street, Wollongong NSW 2500, Australia, and we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What we collect
We collect the personal information reasonably necessary to run our business and provide our services, which may include:
- Contact details — name, email address, phone number, company name and role, when you email us, book a call, or enter into an engagement with us.
- Engagement information — information about your business, advertising accounts and campaigns that you share with us in the course of an engagement.
- Website data — technical information such as IP address, browser type and pages viewed, collected through standard server logs and any analytics tools in use on this site.
2. How we use it
We use personal information to respond to enquiries, provide and administer our services, invoice and receive payment, meet legal and accounting obligations, and improve our website and services. We do not sell personal information, and we do not use client contact details for third-party marketing.
3. Disclosure
We may disclose personal information to service providers who help us run the business (such as email, invoicing, document storage and communication tools), to professional advisers, and where required by law. Some of these providers may store data outside Australia; where that occurs, we take reasonable steps to ensure the information is handled consistently with Australian privacy law.
4. Advertising platforms
Where we work inside a client's advertising accounts (for example a Meta Business Manager or Google Ads account), any data in those accounts remains the client's data, handled under the client's own policies and the platform's terms. We access it only to perform the agreed work.
5. Cookies and analytics
This website may use cookies or similar technologies for basic functionality and aggregate analytics. You can control cookies through your browser settings. Blocking cookies will not prevent you from reading this site.
6. Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and we retain it only as long as needed for the purposes above or as required by law, after which it is deleted or de-identified.
7. Access and correction
You may request access to, or correction of, the personal information we hold about you by emailing support@profitenterprise.com. We will respond within a reasonable period. If you have a complaint about our handling of your personal information, contact us first; if you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with its last-updated date.
9. Contact
Profit Enterprise Pty Ltd
32 Market Street, Wollongong NSW 2500, Australia
support@profitenterprise.com